As a long time fan and player of Starcraft, the second game was radically different from the first. Maybe to a casual player it might seem like an updated version, but then casual players were the main target of Starcraft 2, which is why I don't play it like I did the first installment.It does seem though that the video game industry suffers this the most as fans of games have always been rigid about change, like Starcraft II which is almost seems like an updated version of the first
Like Namerutan said, choose your audience, and Blizzard did. They went with the larger playerbase, which consists of casual players.
H7 doesn't seem to have chosen any particular audience, but the massive amount of bugs and stopping of support so early didn't help either.
I stay far away from any game that has the word "bugs" in more than a few reviews, but that's just how I am